Refund Policy

1. Returns

You may return your physical product (MemSaver USB drive) within 30 days of delivery. The item must be unused, in its original packaging, and in the same condition as received.

A receipt or proof of purchase is required to complete your return.

2. Refunds

Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed and a credit applied to your original method of payment within 5–10 business days.

3. Exchanges

We replace items only if they are defective or damaged upon arrival. To request an exchange, please contact us at support@memsaver.com.

4. Non-Refundable Items

• Digital gift cards are non-refundable.
• Shipping costs are non-refundable.

5. Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If you still have not received it, contact us at support@memsaver.com.

6. Return Shipping

Customers are responsible for paying their own return shipping costs. Please contact our support team for the correct return address before sending any products back.